CRM is hard! So before you choose a database why not learn from other organization’s difficulties? (and wins!)
Darren Barefoot interviewed Alexis Stoymenoff and Elena Iñurrategui. They’ve confronted all sides of the CRM question: from within orgs and as consultants to them. Viewers will gain wisdom about when to adopt a CRM and what questions to ask to make the right infrastructure decisions for their organizations.
Want more? Here’s the Q&A session featuring Brenton Walters (whose interview was, sadly, lost.)
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Beth Breisnes has been working with nonprofits and social enterprises on Salesforce since 2009. She loves working with innovative nonprofit organizations and helping them deliver on their missions more effectively through technology. Active in the Salesforce community, she co-leads the Vancouver Nonprofit User Group and was named a Salesforce MVP (one of just 134 in the world) in Summer 2014 in recognition of her expertise and community contributions. Beth is a Salesforce Certified Developer and Administrator and currently helps a variety of nonprofits with their Salesforce implementations as a consultant with Bigger Boat Consulting.