Design an Exceptional Digital Experience: #Net2van July 12, 2016 by Elijah van der Giessen on Scribd
Category Archives: Net Tuesday
July 12: Design an Exceptional Digital Experience
With more ways to communicate with people than ever before, how do you know if you’re making the right impact? How do you get real engagement?
We’re in an interesting time where marketing is changing from the hands of companies to the hands of the people, and not enough organizations are using it strategically yet. The companies that have built themselves around innovating how they connect with people and a deep appreciation of human-centred design have gone on to create lasting relationships.
In this workshop, you’ll learn how to assess your organization’s brand and digital footprint, look at case studies of leading digital experience organizations, and learn how to help your organization stand out, connect with people, and stay ahead of the curve.
When: Tuesday, July 12, 5:30 PM – 7:30 PM
Where: The HiVE, #210 – 128 W Hastings St.
AGENDA
- 5:30 – 6:00 PM: Networking and snacks
- 6:00 – 7:00 PM: Presentation
- 7:00 – 7:30 PM: Q&A and Wrap
- 7:45 – 9:00 PM: Post-event social!
PRESENTERS
Arpy Dragffy, PH1 Media, Founder & Director of Strategy
A strategist and educator who has been working in technology and web for thirteen years. He strives to find new ways to create exceptional digital experiences and his approach is based on a hybrid education in architecture, communication, creative writing, and interaction design. During that time he’s been an educator, designer, UX strategist, marketing manager, startup advisor, writer for companies like Red Bull, Hootsuite, Bodog, Sage Software, Blueprint, and Monster.
Brittany Hobbs, PH1 Media, Branding & Agency Director
An award-winning advertising agency veteran who has led traditional and digital campaigns for multi-billion dollar corporations and government agencies. She has a dedication to research, ethnographic study, and adds play into all her client work. She has worked with brands like Honda, United Nations, Government of Canada, Tourism British Columbia, and TELUS.
TWITTER
Event hashtag: #Net2van
Presenters: @arpyd
Venue Sponsor: @HiveVancouver
Event Sponsors: @iATSpayments @TechSoup @NTENorg @onedaywebsite
ACCESSIBILITY
Mobility Access: This venue does not have ramps and elevators and is not wheelchair accessible.
Hearing Access: Speakers at this event will use microphones.
Sight Access: Contact the organizers if you need an advance copy of the presentation.
We want everyone to be able to participate in the Net2Van community and events. Please don’t hesitate to let us know what we can do to accommodate your needs.
Calling all Community Managers: This course is a must!
Our objective at Net2Van is to provide opportunities for the nonprofit community in Vancouver to have access to education, networking and the tools to help your organization thrive in the quickly changing world of technology. We understand that the lifeblood of any organization wouldn’t be possible without the support of donors – individuals and businesses. Building an engaging community strategy is key to forging new opportunities, raising awareness, recruiting volunteers and retaining those vital, hard-won relationships.
The UBC Continuing Education Studies department is offering a course on community management The Evolution of the Community Manager from January 25 – February 22, 2016. Net2Van committee member, Michelle Sklar, caught up with the program facilitator, Crystal Henrickson, to learn more about the course (that you don’t need to be a UBC student to attend).
Check out their interview below:
Tell us about the Community Management course you are teaching at UBC?
This is the foundational course in the Community Management Award of Achievement program offered at UBC’s downtown campus. In this 4 week course, that starts on January 25th, you’ll learn what the community manager landscape looks like — what skills and experiences are required, the types of roles and responsibilities of a community manager, how community managers differ and are complementary to other roles in the marketing/communications departments. We’ll also dig into the stages of communities that help community managers decide on where to focus their efforts.
What’s great is you don’t need to be a registered UBC student, or a university graduate to attend, as The Community Management program is part of Continuing Studies.
What topics will you be focusing on?
The focus of this course starts with properly defining a community manager’s role within an organization, and assigning roles and responsibilities to this role. We then move on to understand the DNA of different types of communities and how they act at various levels of maturity.
Can you tell us a little about the program format?
What’s great about the Community Management program at UBC is that the class sizes are small, meaning there is a lot of peer to instructor time and deeper discussions amongst peers. Our case studies and industry experts are curated from a number of industries: technology companies, non profits, online social networks and lifestyle brands. We take a lot of care to simulate real world community scenarios and use modern communication tools like Slack to give students a very practical approach to Community Management.
Who is the ideal participant for this course?
Industry professionals who are working in communications and marketing roles and want to increase engagement levels amongst their audiences, career transitioners who want to deepen their skills in community management, hiring managers and executives who want to understand emerging community roles.
Can you share with us some of the fun things you have in store for your students?
You’ll get to experience hosting your own AMA’s with community builders, “hangouts” online and offline with local industry experts, and unlimited access via Slack to program instructors (myself and Destin Jones: Change Heroes, formerly of Hootsuite, Latergramme).
Register for this course here.
Follow Crystal on Twitter: @marketing_girl
Follow Michelle on Twitter: @michelle_sklar
February Event: Nonprofit Technology Show and Tell
This is a crowdsourced session, where participants are given up to five minutes to share a tool they use in their non-profit tech life. It can be a CRM, communication tool, fundraising platform, some social media magic-sauce or other clever web tool that helped further your mission or cause or execute your work. We only ask that you can show the solution and say what and why you use it.
The goal is to learn about other tools and techniques, and connect with people that may be using similar solutions or have similar problems. Bring something to share, and be ready to steal from others!
When: Tuesday, February 2, 5:30 PM – 7:30 PM
Where: The HiVE, #210 – 128 W Hastings St.
AGENDA
- 5:30 – 6:00 PM: Networking and snacks
- 6:00 – 7:00 PM: Presentation
- 7:00 – 7:30 PM: Q&A and Wrap
- 7:45 – 9:30 PM: Post-event social!
PRESENTER
Chad Leaman – Director of Development, Neil Squire Society
I’m passionate about how technology can be used for social change. I work for a non-profit organization, the Neil Squire Society, where we use technology and skills development to empower people with physical disabilities. I am Vice Chair of the BC Technology for Learning Society, which provides over 8,000 computers a year to schools, nonprofits, new comers to Canada and low income families. I also have volunteered with NetSquared Vancouver for the last four years! At home, I’m the father of young twins which is a continual source of joy, exhaustion, and extended karaoke sessions.
TWITTER
Event hashtag: #Net2van
Speaker: @ChadLeaman
Host: @Net2van
Venue Sponsor: @HiveVancouver
Event Sponsors: @iATSpayments @bgenerus @TechSoup @NTENorg @onedaywebsite
ACCESSIBILITY
Mobility Access: This venue does not have ramps and elevators and is not wheelchair accessible.
Hearing Access: Speakers at this event will use microphones.
Sight Access: Contact the organizers if you need an advance copy of the presentation.
We want everyone to be able to participate in the Net2Van community and events. Please don’t hesitate to let us know what we can do to accommodate your needs.
Listening to Your Community: Using Social (Media) Intelligence
Produced by Emira Mears of Raised Eyebrow, with Rodrigo Samayoa (formerly of Lead Now) and Charly Jarrett (BCSPCA)
Learn how you can use social media to not just broadcast messaging but also listen to your community. Find out how to better serve your community of supporters and deepen connections through listening to what people have to say online.
This moderated conversation with two social media managers will use real life examples to uncover how these organizations have used social media to deepen engagement with supporters, adjust tactics and put new ideas into practice. We’ll be talking about how you can use both analytics and intelligence, but also storytelling from within your community to increase impact.
When: Tuesday, September 8 2015, 5:30 PM – 7:30 PM
Where: The HiVE, #210 – 128 W Hastings St.
AGENDA
- 5:30 – 6:00 PM: Networking and snacks
- 6:00 – 7:00 PM: Presentation
- 7:00 – 7:30 PM: Q&A and Wrap
- 7:45 – 9:30 PM: Post-event social!
PRESENTERS
Emira Mears is a Digital Strategist who specializes in working with the non-profit sector to ensure they’re getting the most out of their digital tools.
Rodrigo Samayoa is the former social media coordinator at Leadnow.ca. In that role he managed a social media community of over 50,000 people and had to find innovative ways of engaging it with the campaigns of the wider 450,000+ Leadnow community.
Charly Jarrett is currently the Online Fundraising Coordinator at the BC SPCA. She has worked in nonprofit in various capacities for nearly a decade, but now specializes in online giving and ecommerce.
Event hashtag: #Net2van
Producer: @emiramears
Panelists: @jorosafi and Charly Jarrett
Host: @Net2van
Venue Sponsor: @HiveVancouver
Event Sponsors: @iATSPayments @bgenerus @TechSoup @NTENorg @onedaywebsite
ACCESSIBILITY
Mobility Access: This venue does not have ramps and elevators and is not wheelchair accessible.
Hearing Access: Speakers at this event will use microphones.
Sight Access: Contact the organizers if you need an advance copy of the presentation.
We want everyone to be able to participate in the Net2Van community and events. Please don’t hesitate to let us know what we can do to accommodate your needs.
May 5: How Salesforce can help your nonprofit rock
How Salesforce can help your nonprofit rock
Join Net2van for the second in our three-part Constituent Relationship Manager (CRM) series where we invite experts to present on NationBuilder, Salesforce and CiviCRM.
We’ll take a look at the Salesforce platform and explore how it can help your nonprofit deliver better on its mission through constituent management, donor management, volunteer management, program management, and more. With a thriving global nonprofit user community, a generous license donation from the Salesforce Foundation, and the customizability to manage nearly anything in the cloud, Salesforce is a great option for many nonprofits.
When: Tuesday, May 5 2015, 5:30 PM – 7:30 PM
Where: The HiVE, #210 – 128 W Hastings St.
AGENDA
- 5:30 – 6:00 PM: Networking and snacks
- 6:00 – 7:00 PM: Presentation
- 7:00 – 7:30 PM: Q&A and Wrap
- 7:45 – 9:30 PM: Post-event social!
PRESENTER
Beth Breisnes has been working with nonprofits and social enterprises on Salesforce since 2009. She loves working with innovative nonprofit organizations and helping them deliver on their missions more effectively through technology. Active in the Salesforce community, she co-leads the Vancouver Nonprofit User Group and was named a Salesforce MVP (one of just 134 in the world) in Summer 2014 in recognition of her expertise and community contributions. Beth is a Salesforce Certified Developer and Administrator and currently helps a variety of nonprofits with their Salesforce implementations as a consultant with Bigger Boat Consulting.
Event hashtag: #Net2van
Presenter: @bethbrains
Host: @Net2van
Venue Sponsor: @HiveVancouver
Event Sponsors: @iATSPayments @bgenerus @TechSoup @NTENorg
ACCESSIBILITY
Mobility Access: This venue does not have ramps and elevators and is not wheelchair accessible.
Hearing Access: Speakers at this event will use microphones.
Sight Access: Contact the organizers if you need an advance copy of the presentation.
We want everyone to be able to participate in the Net2Van community and events. Please don’t hesitate to let us know what we can do to accommodate your needs.
Holiday Fundraising Bootcamp: 5 Strategies to Ensure Fundraising Success
Giving Tuesday and the traditional nonprofit fundraising peak season is just around the corner. Join NetSquared Vancouver on November 4 for five quick fixes you can make to raise more money. RSVP on Meetup for this free (but we’ll accept donations!) event.
As non-profits and charitable organizations gear up for the holiday season, are you getting the most out of your fundraising and campaign efforts?
Join Briteweb’s CEO and Lead Strategist, Steve Rio, as he shares 5 essential strategies to maximize your holidays efforts. Steve will draw from experiences and present case studies from working with clients such as Acumen, Obakki Foundation and Possible Healthcare.
When: Tuesday, November 4 2014, 5:30 PM – 7:30 PM
Where: HiVE Vancouver, #210 – 128 W Hastings St.
AGENDA
- 5:30 – 6:00 PM: Networking and snacks
- 6:00 – 7:00 PM: Presentation
- 7:00 – 7:30 PM: Q&A and Wrap
- 7:45 – 9:30 PM: Post-event social!
PRESENTER
Steve Rio is a digital visionary, entrepreneur and strategist, passionate about community and social change. Steve’s a seasoned consultant, with over 10 years and well over 10,000 hours in the digital space. Steve possesses a diverse toolkit of web & mobile strategy, hands-on design & development, social media, business development, online communications & project leadership skills.
Steve is founder and CEO of Briteweb, a digital communications agency with offices in Vancouver and New York. Briteweb works with game-changing leaders and organizations helping them engage audiences, convert customers and build team culture. Steve is dedicated to Briteweb’s continued growth as an industry leader in the impact sector and as a leader in team culture.
Event hashtag: #Net2van
Host: @Net2van
Presenter: @SteveRio
ACCESSIBILITY
Mobility Access: This venue does not have ramps and elevators and is not wheelchair accessible.
Hearing Access: Speakers at this event will use microphones.
Sight Access: Contact the organizers if you need an advance copy of the presentation.
We want everyone to be able to participate in the Net2Van community and events. Please don’t hesitate to let us know what we can do to accommodate your needs.
[Slides & Video] Small Changes for Big Results: How to Optimize Your Online Donations
Is your online donation form communicating a strong reason for site visitors to take action and donate? Perhaps it’s time to take a critical look at your online donation form and how it’s motivating – or not motivating – your prospective donors. Research shows that even small changes can generate big results! We are thrilled to share the slides and video from NetSquared Vancouver’s October meetup where we learned more about some best practices that can improve and optimize your online fundraising efforts. This presentation is courtesy of iATS Payments’s Heather Ballachey.
Video
This webinar-style video captures the slides and audio from Heather’s presentation. However, you’re missing out on the part where we broke into groups to test each other’s donation forms on a mobile device. Try it. You’ll be horrified!
New #Net2van member Anne Stoll summarizes the learnings from “Using small wins to grow social media revenue” into a couple of key quotes. AWESOME! http://goo.gl/YTStaw
SLIDES AND VIDEO: $ocial Media? Using small wins to grow social media revenue
Slides
Social Media for Fundraising: Using Small Wins to Grown Social Media Revenue from NetSquared Vancouver
Ever heard it said “there’s no ‘$’ in social media. Just a plain old letter ‘s’?” Many organizations have found that a strong social media presence has not yet translated directly into significant fundraising revenue.
Shoni Field shares the BC SPCA’s experiences using a ‘small wins’ approach to growing their social media sourced revenue. This video was recorded at NetSquared Vancouver’s September 2, 2014 meetup.
Video: Shoni’s Presentation
Video: Needs Parade Community Updates
PRESENTER
Shoni Field
As Director of Fundraising Innovation at the BC SPCA, Shoni Field explores dynamic opportunities in micro-campaign and peer-to-peer fundraising that deeply engages their support base. Shoni has eighteen years of experience in direct response fundraising. She has worked with a range of non-profits including The Pembina Institute, Imagine1Day, EcoJustice, The Arthritis Society and the B.C. Cancer Agency.